Public Relations Code of Conduct

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Public Relations Code of Conduct

A Code of Conduct in serves as a foundational guide for ethical and professional behavior in all interactions with clients, media, the public, and other stakeholders. It ensures transparency, builds trust, and promotes integrity in the practice of PR.

 

1. Honesty and Accuracy

PR professionals must always provide truthful, accurate, and verifiable information. Misrepresentation, exaggeration, or deliberate misinformation is unethical and damages credibility.

  • Never disseminate false or misleading information.

  • Clearly distinguish between facts and opinions.

  • Correct any errors promptly when discovered.

2. Transparency

Transparency is vital in building trust with stakeholders and the public. PR professionals must disclose their role and affiliations clearly.

  • Identify the client or employer on whose behalf communications are made.

  • Disclose any conflicts of interest.

  • Do not present paid content as independent editorial material.

3. Confidentiality

Respecting confidentiality is essential in maintaining trust and legal compliance.

  • Do not disclose confidential information obtained during the course of work unless legally required.

  • Protect proprietary and sensitive information of clients and employers.

  • Maintain discretion in sensitive communications.

4. Fairness and Respect

PR practitioners must treat all stakeholders with fairness, dignity, and respect.

  • Avoid discriminatory, offensive, or defamatory language or actions.

  • Promote inclusivity and cultural sensitivity.

  • Respect the opinions and values of others, even in disagreement.

5. Responsibility to Clients and Employers

Serve clients and employers with loyalty, but never at the expense of ethical standards.

  • Provide honest and objective counsel.

  • Avoid representing conflicting interests without full disclosure and consent.

  • Do not engage in practices that undermine the client’s or employer’s reputation.

6. Social Responsibility

PR professionals have a duty to consider the broader impact of their work on society.

  • Promote the public interest.

  • Avoid tactics that manipulate or deceive audiences.

  • Support responsible communication, especially in times of crisis or public concern.

7. Professional Integrity

Uphold the highest standards of professional conduct in all public relations activities.

  • Continuously seek to improve personal competence through education and professional development.

  • Cooperate with peers to advance the field of PR.

  • Report unethical behavior and support accountability within the profession.

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PR CompaiPA Public Relations Code of Conduct Compliance Executives at a meeting Image

Below are customized versions of the Public Relations Code of Conduct for three industries—healthcare, financial, and government—and aligned with key professional standards like PRSA (Public Relations Society of America) and CIPR (Chartered Institute of Public Relations).


🔹 Public Relations Code of Conduct – Healthcare Industry

Aligned with PRSA Code of Ethics

  1. Patient Privacy & Confidentiality
    Uphold HIPAA and other privacy laws; never disclose patient information without consent.

  2. Accuracy of Medical Information
    Ensure that all public communications are scientifically accurate, citing credible medical sources.

  3. Ethical Crisis Communication
    Provide timely, transparent updates during public health crises without inciting panic.

  4. Transparency in Sponsorships
    Disclose relationships with healthcare providers, pharmaceutical companies, or influencers.

  5. Respect for Cultural Sensitivities
    Address diverse health communities with sensitivity to cultural and language differences.

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